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Privacy Policy

indiartisian.com  is owned and managed by  indiartisian Team .If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern indiartisian.com/ indiartisian.com relationship with you in relation to this website.   The term ' indiartisian.com ' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.   The use of this website is subject to the following terms of use: 

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to indiartisian.com are acknowledged on the website. 
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without indiartisian.com's prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or regulatory authority within the country of India

    Cancellation Policy-

indiartisian.com  believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: 

  • Cancellations will be considered only if the request is made before the package is marked shipped. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and Operations team has initiated the process of assignment. 
  • There is no cancellation of orders placed under the Same day delivery category. 
  • No cancellations are entertained for those products/services that the indiartisian.com marketing team has obtained on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • No cancellations will be accepted for customized products. 

 

Privacy Policy for indiartisan.com

Introduction

Welcome to indiartisan.com (the "Site"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the applicable laws and regulations of India. By accessing and using our website, you acknowledge that you have read and understood this Privacy Policy.

 

Personal Information We Collect

When you visit the Site or make a purchase, we collect certain personal information from you. This may include:

  1. Device Information: We automatically collect information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also gather data on the web pages or products you view, referring/exit pages, and your interactions with the Site.
  2. Order Information: When you make a purchase or attempt to do so, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  3. Location Data: By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes. We store this information in a temporary session cookie in your browser to maintain the selected currency consistent during your browsing session.

 

Use of Personal Information

We use the collected personal information for the following purposes:

  1. Fulfilment of Orders: We use Order Information to process your purchases, arrange shipping, and provide invoices and order confirmations.
  2. Communication: We may use your personal information to communicate with you regarding your orders, inquiries, or updates about our products and services.
  3. Fraud Prevention: We use Device Information, particularly your IP address, to screen for potential risk and fraud.
  4. Marketing: With your consent, we may use your personal information to provide you with information or advertisements related to our products and services.
  5. Website Optimization: We use Device Information to analyze customer behavior, improve our Site's performance, and assess the effectiveness of marketing and advertising campaigns.

 

Sharing Your Personal Information

We may share your personal information with third parties for the following purposes:

  1. Service Providers: We engage third-party service providers to assist in website operations, payment processing, order fulfilment, and analytics. These providers are obligated to handle your information securely and only use it for the specific purposes agreed upon.
  2. Legal Obligations: We may share your personal information if required to comply with applicable laws and regulations, respond to a lawful request, or protect our rights or the rights of others.
  3. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

 

Data Retention

We will retain your Order Information for as long as necessary to fulfil the purposes mentioned above or as required by law. If you want us to delete your information, please contact us using the details provided in the "Contact Us" section below.

 

Your Rights

If you are an Indian resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletion of your data. You may exercise these rights by contacting us through the information provided below.

 

 Minors

Our website is not intended for individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

 

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. The revised policy will be effective immediately upon posting on the Site.

 

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact us at:

Email: indiartisian@gmail.com

Address: IndiArtisian, 4th Floor. 28/A, Unit FO-02, Smart Avenue, 80 Feet Road, Michael Palaya, Indiranagar, Bengaluru, Bengaluru Urban, Karnataka - 560038

By using our website, you signify your agreement with this Privacy Policy. Please review this policy regularly to stay updated on how we handle your personal information.